He / Him
Customer Success
Years of Experience
Hourly Rate
Fractional (hourly)
New York
Missions of Interest
Affected by Layoffs
Affected by Layoffs
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Customer Success
New York
I have a track record for overachieving and becoming clients trusted advisor. My clients love the level of support I provide. Take a look my recommendations on LinkedIn 2011 Q3 Fluent, Inc. Employee of the Quarter 2007 Conductor, Inc. Employee of the Year 2006 Venture Direct Worldwide Spirit Award Colleague’s love having me on the team because I am empathetic to their needs. A few extra hours here and there to get the job done, while helping someone always pays off in the end.I have SaaS startup, agency, entrepreneurial experience, and a founder’s mindset. I can take complex ideas and find a relatable way to translate them. Working with various knowledge sets, I always find a way to convey the message and leave clients refreshed and addressing the objectives at hand. Although most of my experience is in an office environment, I am not afraid to roll up my sleeves and do what is needed for the team. This includes being available when my clients need me- lots of West Coast & International clients, painting new offices, assisting with large deliveries, staying late to help colleagues on sales calls, and throwing on a onesie for some good laughs. My love for helping other is my motivation! I practice what I preach by being a man of integrity. I’ve focused on client facing roles, which allows me to help other achieve their objectives, as well as allow me to become their trusted advisor. I sincerely focus on building relationships, being healthy, and always looking to improving myself. I love to learn as well as share my knowledge. I love to travel and try new experiences; especially is it takes me out of my comfort zone. I’ve participated in the Avon Walk for Breast Cancer (39 miles & $2,300 raised) & The Overnight Walk for the American Foundation for Suicide Prevention twice (16 miles raising over $1K for each event). My relationship with clients & colleagues allows them to get promotions, explore new opportunities, as well as return as clients.
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