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Creative, flexible and results-driven professional with over 20 years of diversified IT and electronic experience.
Highly successful in providing on-site repair, troubleshooting and help desk support to end users. Expert of Microsoft Windows Operating Systems, both desktop and server editions. Stellar track record implementing all project phases and developing processes from analysis and hardware / software requirements definition, through project implementation and support.
Relate effectively with all levels of staff and management and able to convey technical subject matter in laymen language.
I'm your typical "IT-Guy", I have vast knowledge of mobile devices & computers, A/V equipment, printers, and everything in between.
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