Director of Operations
Years of Experience
6 to 9
Hourly Rate
Direct Hire (full time)
New York
Missions of Interest
Public Health
Affected by Layoffs
Affected by Layoffs
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Director of Operations
New York
I enjoy positions where I can lead projects or contribute to project success. I am strong at identifying target goals, developing processes, implementing decisions, and working independently or as a member of a team. I am looking for a position where leadership values input and strategic thinking. I redeveloped and redesigned an employee training program using a new platform and developing new policies. I led the implementation of training for over 300 employees in three years. I spearheaded the transition of a new time tracking platform for over 350 employees and 900 client projects. Developed and implemented over 60 social media campaigns for a venture capital firm over the course of 10 months. Designed and updated a company website with over 3,000 new views monthly and maintained the addition of new pages with SEO optimization. Designed and implemented a performance metrics tracking chart for performance reviews, historical data, and projecting current needs relating to performance. Formulated and implemented processes for recruiting, interviewing, training, hiring, promoting, onboarding, and managing assistants. Reduced new hire churn by 10% and increased client retention by 15% over a quarter.
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